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Cash On Delivery Terms & Conditions

ZeeBeeDee is pleased to now offer Cash on Delivery (COD) with Packeta!*

These terms and conditions outline the rules and regulations for the use of The Green Mile s.r.o.’s Cash on Delivery service, located at https://www.www.zeebeedee.eu.

By using this website’s COD service we assume you accept these terms and conditions. Do not continue to use ZeeBeeDee’s COD service if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Czech Republic. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

How does it work?

Place orders at www.zeebeedee.eu and upon check out you will be prompted to selected payment method. Choose Cash on Delivery (COD).

Can a customer refuse to pay and receive for a COD order?

Yes, but the only valid reason to refuse to receive and pay for a COD order is if incorrect or damaged product/s are delivered (ie. orders delivered are not what was actually ordered). In this case, kindly inform the courier of the reason for refusing to receive and pay so that the order can be returned to us quickly for immediate remedying.

Any other reason for refusing a COD order (including false allegations of wrong product/s delivered) will constitute a serious violation of the terms of use of our COD service. Simple change of mind will not be honored. In this case, customer is obliged to pay the shipping cost of delivery and return.

Please keep in mind, shipping cost on check out is shared between ZeeBeeDee and customer. Customer will have to pay the full cost of the shipping in the case which is mentioned above.

We reserve the right to follow legal act and we reserve the right to refuse further services to customers who violates the terms of use of any of our services.

When will my order be delivered and how will I be notified?

After you have placed your order, we will process your order and once orders are dispatched, our logistics partner (Packeta) will be sending you an email regarding your tracking details. Our logistics partner will contact you by SMS on the day of the delivery. Kindly reply as soon as possible to facilitate immediate delivery.

In the event that the parcel is undeliverable (where the carrier has made reasonable attempts to deliver the parcel, but it is either refused or no delivery can be made), account will be evaluated and may be barred from placing further COD orders.

What are the terms & conditions?

  1. Our designated courier shall contact you and give a schedule range what time on the delivery day they will be able to deliver your parcel and collect the payment.
  2. Customers are expected to prepare the amount due for collection at the time of delivery. To facilitate a faster and smoother process, it would be appreciated if consumer could prepare the exact amount needed to be collected; in case that a change would be needed, please advise your local delivery guy to prepare change for a specified amount once they contact you for delivery schedule.
  3. Please note that customer is only allowed to reschedule once of up to a maximum of two (2) business days only. If on the re-scheduled date that payment isn’t ready or in the event of another re-scheduling, your order will be cancelled and will be delivered back to our place.
  4. Once the parcel arrives, the delivery associates are instructed to collect complete payment first before handling over the parcel.
  5. Customer should check parcel for any tampering before accepting the parcel.
  6. Consumer has always the right for refusal. Our package seal should be in-tact at the time of delivery. However, customers are not allowed to open the parcel until payment has been collected and handed over to the delivery guy.
  7. Once payment has been handed over to the delivery guy and parcel has been handed over to consumer, the delivery process is completed and successful. If you find any issue with your order i.e. not as what was ordered, etc., please contact us at orders@zeebeedee.eu or DM us in Instagram, @zeebeedee_official for better assistance. Our delivery service can only assist with the delivery, so in case of issue with your order, let us help you by reaching to our contact details.

We are continuously improving our services and we hope this new payment option will enhance your online buying experience with us even further.

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